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Commissioner for Complaints for Telecommunications Services (CCTS)
CCTS is an agency independent of the telecommunications industry, whose mandate is to resolve complaints of individual and small business retail customers about their telecommunications services. If you have a complaint about your services, including local or long distance telephone service, wireless telephone service, or Internet service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.
Terms and Conditions
* Offer subject to change. Prices shown do not include tax. Shaw Phone and Internet Services are subject to Shaw’s Acceptable Use policies under Terms of Use. Not all Shaw services are available in all regions. Channels and programming vary by region. Equipment not purchased by you must be returned to Shaw if your Shaw Services are cancelled. You may not resell any Shaw Services. Other conditions may apply.
† † If you sign up for the Shaw Easy Own program, you will obtain title to the hardware immediately with the understanding you are required to pay Shaw for the hardware in 36 pre-authorized monthly installments. You also agree any outstanding balance is due immediately to Shaw if Shaw Services are terminated. Additional terms and conditions will apply. For more information, visit our Terms of Use.