Change location

To see products and services available in your area.

    • Home Phone Support

      Amy Image

      Need help? Ask Amy!

      Amy is your self-service guide to
      Shaw's products and services.

      Ask Amy 

      Play Video 

      Download Transcript 

      Customer Chat 

      Connect online with a Shaw
      Customer Service Representative.

       

      Contact Us 

      If we haven't answered your question here, find someone who can.

       

      Troubleshoot your Internet
      connection, email and security.

      Features

      What features can I manage from my phone?

      You can manage each Shaw Home Phone calling feature from your phone.


      Feature 

      Activate 

      Deactivate 

      Call Return Announcement

      *69

       

      Call Forwarding

      *72

      *73

      Call Display Blocking

      *67

       

      To display Name and Telephone Number for a Non-Published telephone number

      *82

       

      Disable Call Waiting for one call

      *70

       

      Anonymous Call Block

      *77

      *87

      Voicemail Access

      *98

       

      Call Trace – to be used only for legal action

      *57

       

      Selective Call Block

      *60

       

      Simultaneous Ring

      *56

      *59

       

       

       

       

      Shaw Home Phone User Guide 

      Shaw Home Phone Menu Quick Guide 

      Terms and Conditions