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  • Internet Support

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    Customer Chat 

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    Customer Service Representative.

     

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    Troubleshoot your Internet
    connection, email and security.

    Email

    Email Setup

    I want to use an email client for my Shaw email.

    Now that you've created your Shaw.ca email address, you want to configure an email program. You will need to have the following information handy:

     

    • Your email address
    • Your email username: the part of the email address that comes before @shaw.ca
    • Your email password
    • The incoming and outgoing mail server names, also called POP3 and SMTP servers

     

    Server Lookup Tool 

    Find your incoming and outgoing server name (fully qualified server name, or FQDN) by selecting the city nearest you in the dropdown menu below. Enter the server name shown as the incoming and outgoing server names (POP3 and SMTP servers).

     

      

     

    Automatic Setup: Download and install Shaw Support, then select Configure Email Client under the Setup tab.

     

    Manual: Click the following links to find walkthrough instructions for setting up the most popular email clients: