^ The 24-month Service Agreement is available to subscribers of Personal or Premier TV combined with Internet 5 or higher, and does not apply to phone services. Under the 24-month Service Agreement, customers receive a complimentary HDPVR rental or upgrade to a Gateway Whole Home HDPVR + 2 portals rental for $10 per month (additional portal rentals are available for $5/mo each) in exchange for a 24-month commitment to subscribe to Shaw TV and Internet services. Early termination fees apply and will be calculated based on $15/remaining month. Upon opting into the program, detailed terms and conditions will be provided within the Service Agreement documents. Service Agreements are not available in Ontario. A maximum of 6 TVs (requiring 6 portals) can be connected.
δ Channel count differs with Shaw's new HD Guide
+ The digital box you rent or purchase may be new or refurbished.
Fastest speed in Canada claim supported by independent third party research, conducted by ComScore Inc., comparing fastest average Internet download speeds of the top 11 ISPs across Total Canada from August 11, 2012 to September 16, 2012. Availability of Broadband Internet service may vary by region, modem equipment, or residential wiring. Internet download speeds are based on optimal conditions.
∞ Available at an additional cost.
** Available with Internet 5, Internet 15 and Internet 30 packages only.
† Not all Shaw Internet packages and services are available in all regions. Connection speeds may vary based on modem equipment, building wiring, internet traffic and environmental conditions. "Up to" speeds are based on optimal conditions.
*** Customer must currently be subscribed to TV or Internet service to be eligible for phone service.
Π Shaw Personal Home Phone $0.05-per-minute long-distance calling within Canada and to the U.S. is intended for residential calling only. Long distance calls are billed as follows: calls less than 5 seconds - not billed; calls longer than 5 seconds - rounded to 1 minute; calls longer than 1 minute - rounded to the nearest 60-second increment.
▼ 250 minutes long-distance calling plan is available for calls within Canada and to the U.S with the exception for calls made in and to NWT area code 867, Hawaii area code 808, and Alaska area code 907. Includes residential calling only (direct dialed conversations or voice mail messages). Chat lines, data, fax, multi-party lines, long-distance calls made using call forwarding, conference calling, and three-way calling features, or pay-per-call services to areas which impose unusually high costs on Shaw are prohibited. Shaw reserves the right to terminate enrolment in the 250 minutes long distance plan. Prices are subject to change. Long distance calls that exceed the 250 minutes will be billed at a rate of $0.05-per-minute.
◊ Shaw to Shaw Calling is limited to calls made from and to Shaw Personal Home Phone and Shaw Business Phone (Shaw Business Phone Plus, Shaw Business Phone, Shaw Business Phone Basic) - for any other long-distance calls charges apply.
⌂ Chat lines, data, bulk fax, multi-party lines, long-distance calls made using call forwarding, conference calling, and three-way calling features, or pay-per-call services to areas which impose unusually high costs on Shaw are prohibited. Shaw reserves the right to terminate enrolment in the plan. Asia Unlimited includes calls to China, Hong Kong, Singapore (calls to both land lines and cell phones) and Taiwan (land lines only).