1. What are the browser requirements?Virtually any browser should be able to view your Webspace. A more recent browser is required for creating content on your Webspace. Here are the minimum browser requirements: Internet Explorer 6+, Mozilla Firefox 2+, or Safari 3+.
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2. How do I edit my Webspace?Editing your Webspace happens right on your site. Once you are signed in, you will notice more links appearing on your Webspace. If you are on your Webspace you will see a toolbar at the very top of page. If you aren’t already signed in, then use this toolbar to sign in.
If you click on the 'Home' link of your Webspace it will take you to your main page. On this page you should see a green plus sign and a link 'Create New Post' in a grey box right under your Web sites header. Click that link to create a new blog post. If you are on the 'Pages' section of you Webspace, this link will allow you to create a new Web page.
Each blog post or page you create will have links under their title. These links will let you edit them or delete them.
When you are signed in you will also notice edit links in your pages header. This will let you change your Webspace name and tagline. Other links in the header will let you change your Webspace theme.
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3. How do I invite people to my Webspace?Inviting friends to view your Webspace will depend on the privacy settings that you select. If you have chosen to have your Webspace viewable to the public then anyone can see your Webspace – all you have to do is email your Webspace address to your friends. If you have decided that you want your Webspace to be private, you will need to invite your friends to view your Webspace. With a private site, you will see a link in the toolbar at the very top of your Webspace called "Invite Viewers". (This can also be accessed on your Webspace settings page). Use this page to invite your friends. By entering their email addresses, a link will automatically be sent to them with instructions on how to sign up and view your Webspace.
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4. How do I delete my Webspace?Deleting your Webspace will remove your Webspace and all your images and pages. Once deleted, you will not be able to recover your Webspace. To delete your Webspace, sign in to your Webspace and click on the "Settings" link which is located in the toolbar at the very top of your Webspace. On this settings page you will see the option to delete your Webspace. It will ask you for your password before deleting your Webspace for security purposes.
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5. How can I remove the links to change my pages so my Webspace visitors don't see it?You will only see the options to edit your Webspace when you are signed in. When your friends visit your Webspace they will not see any of the editing options. To see what they will see, just sign out and then visit your Webspace as though you are a guest.
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6. Can I upload custom HTML/CSS files?Currently you cannot upload HTML or CSS files to our webspace service. We are considering this feature for the future and hope to add it soon.
Back to top7. Can I use FTP programs to edit the pages manually instead of through the WYSIWYG editor?Currently you cannot upload any custom pages to the Shaw Webspace service. If you like you can continue to use our previous Shaw Members Web Storage service by
following these instructions.
Back to top8. Will the advertisements and Shaw links at the bottom of the page be removed?Currently you cannot remove the advertising at the bottom of your site.
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9. Can I organize my pages into categories or sub categories?Currently you can only organize the order your pages are listed, and cannot setup any categories or sub categories. We are considering this as a feature enhancement for the future.
Back to top10. How do I insert links to other websites in a blog post?There is an icon in the blog post editor that looks like a link in a chain. If you select some text or a photo, this icon will appear active. Click the icon and it will prompt you for a link. Simply type in or paste the location of the site or page you would like to link to.
Back to top11. I posted an update to my site, however it did not appear. Why?This is caused by the browser caching the website. If you do a page refresh (Ctrl+R in most browsers) the page will be reloaded.
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