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Your neighbourhood network
is getting an upgrade

Shaw is changing the way we deliver your channels, by converting every analog channel into a superior digital format. This will allow Shaw to deliver more HD channels, thousands of Shaw On Demand movies and TV shows, and ultra-fast Internet, so you won't miss a thing.

What you need to do to switch to digital

Shaw Digital HD Box

If you don't have a digital box on each of your TVs learn about why you will need one on every TV.

Shaw Analog

If you have cable running from the outlet directly to all of your TVs, you must now add a digital box on each TV to continue receiving channels.

Support

Find answers to common questions:

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* Offer subject to change without notice. Price shown does not include tax. Promotional offers, or Limited Time offers apply to new customers only. Must not have subscribed to the selected Shaw service or bundle in the past 90 days ("New services"). Regular rates apply after promotional period and are subject to change without notice. Online orders and/or orders involving a 24-month Service Agreement are eligible for free installation otherwise installation fees may apply, not to exceed $29.95. Not all Shaw services are available in all regions. Channel and Theme Pack availability vary by market. HD hardware is required for HD programming. Equipment not purchased by you must be returned to Shaw if any of your services are cancelled. You may not resell any Shaw services. All Shaw services are subject to our Joint Terms of Use and Privacy Policy located at www.shaw.ca.

^ Offer not available in Ontario. Under the 24 month service agreement, you will receive a Gateway System and two portals in exchange for a 24 month commitment to subscribe to Shaw TV and Internet services. Minimum service levels apply. This commitment does not apply to the phone services included in this bundle. Early termination fees apply and will be calculated based on $10/remaining month.

◊ Shaw to Shaw Calling is limited to calls made from and to Shaw Personal Home Phone and Shaw Business Phone (Shaw Business Phone Plus, Shaw Business Phone, Shaw Business Phone Basic) - for any other long-distance calls charges apply.

π Unlimited long-distance calling is available for calls within Canada and to the U.S with the exception for calls made in and to NWT area code 867, Hawaii area code 808, and Alaska area code 907. Includes residential calling only (direct dialed conversations or voice mail messages). Chat lines, data, fax, multi-party lines, long-distance calls made using call forwarding, conference calling, and three-way calling features, or pay-per-call services to areas which impose unusually high costs on Shaw are prohibited. Shaw reserves the right to terminate enrolment in the unlimited long distance plan. Prices are subject to change. Shaw International calls that exceed the 1000 minutes will be billed at the rate of $0.05-per-minute ($0.02-per-minute for China and Hong Kong). International long-distance calls to mobile/cellular/specialty numbers, including international services such as premium services, international pages services, international audio-to-text-messaging services and non-geographic or satellite phone numbers are not included in the 1000 minutes. Shaw offer and long distance-rates are subject to change without notice.

** Shaw Personal Home Phone $0.05-per-minute long-distance calling within Canada and to the U.S. is intended for residential calling only. Long distance calls are billed as follows: calls less than 5 seconds - not billed; calls longer than 5 seconds - rounded to 1 minute; calls longer than 1 minute - rounded to the nearest 60-second increment.

Δ Available at an additional cost.

⌂ Chat lines, data, bulk fax, multi-party lines, long-distance calls made using call forwarding, conference calling, and three-way calling features, or pay-per-call services to areas which impose unusually high costs on Shaw are prohibited. Shaw reserves the right to terminate enrolment in the plan. Asia Unlimited includes calls to China, Hong Kong, Singapore (calls to both land lines and cell phones) and Taiwan (land lines only).

† Fastest speed in Canada claim supported by independent third party research, conducted by ComScore Inc., comparing fastest average Internet download speeds of the top 11 ISPs across Total Canada from August 11, 2012 to September 16, 2012. Availability of Broadband Internet service may vary by region, modem equipment, or residential wiring. Internet download speeds are based on optimal conditions.

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Shaw Direct 100% Digital Satellite Television is available.

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Contact Us

For assistance with services in your area, please contact us:

support@shaw.ca (866) 718-8476