Your neighbourhood's network is being
upgraded to digital.

If you've received a letter, email or phone call about Shaw's network upgrade in your area, you will need a Shaw Digital Box to continue enjoying all of your channels.

Shaw is improving the way we deliver your channels by converting every analog channel into a superior digital format. This upgrade is one of many ways in which we are enhancing our extensive network, delivering more channels and our best internet service to your home.*

Are you a Shaw Business customer? Learn more.

1. Check each of your TVs to see if a Digital Box is connected




To make sure you have a Shaw Digital Box, go to channels 401-460. If music is playing on any of these channels, then you have a Shaw Digital Box connected to your TV.

2. Please click the button below that best describes your TV
set-up in your home.

No TVs are connected Some TVs are connected All TVs are connected

You are ready for Shaw's network upgrade in your area. No action is required on your part. Please continue enjoying your favourite shows and thank you for choosing Shaw.

Watch a quick video to find out more

Get Support

Ask questions, share knowledge and discover solutions on Shaw's Support Community.

Are you a Shaw Business Customer?

Learn more


Find answers to common questions:

TV Support Digital Box Support

Click to chat

Check availability

Free installation

for online orders

Confirm your address change

Changing the address will empty the items in your shopping cart.

Do you want to proceed?

Service Availability

Currently there are no Shaw services available in your area

Shaw Direct

Shaw Direct 100% Digital Satellite Television is available.

Learn more

Contact Us

For assistance with services in your area, please contact us: (866) 718-8476