You are now required to have a digital box on each TV

Every channel will be switching from analog to a superior digital format. This requires a digital box, HD box or HDPVR be connected to each TV in your home to continue receiving any channels. Your monthly programming costs will not be affected by the change. Shaw does not charge for additional outlets.

We'll make the move to digital easy for you

We're excited to provide you with:

  • A complimentary rental of a Shaw HD Box
  • Free installation of your new HD box
  • Assistance on how to use your new hardware and Shaw Remote

Order your complimentary Shaw Digital Box

Order your equipment now

Order now

Find your nearest location

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Call us

1-888-294-7581

If you have more than one TV in your home, you can purchase additional digital boxes for them, for as little as $4 per month. Click above or call 1-888-294-7581 to order your free digital box and additional boxes.


The benefits of digital

Simply by adding a digital box, HD box or HDPVR, you will receive the following at no extra cost:

  • Simple remote: Enjoy a new remote with fewer buttons to control both your TV and digital box.
  • On-screen programming guide: Instantly access your local TV listings. You don't have to wait to see what's on at a specific time or on a specific channel anymore. You can scroll through the listings on every channel or look ahead at least four days in advance - all with a click of your remote.
  • Extra channels: Receive up to an additional 15 channels at no extra charge just by connecting an HD box.
  • Access to on-demand: Rent and watch movies instantly or catch up on your favourite primetime shows for free just by clicking the On Demand button on your remote. Available for residential customers only.
  • Continuous commercial-free music: Choose from over 60 music channels.
Terms and Conditions
Shaw maintains ownership of rental hardware. If Shaw TV service is terminated, the digital box must be returned to Shaw to avoid rental fees or equipment charges. Valid for Shaw Cable TV customers with analog tiers only. One complimentary digital box per household provided to analog tiered customers, per household. Additional digital boxes are available to purchase for as little as $4 per month. Channels and programming vary by region. Other terms and conditions may apply.

What is Shaw's Network Upgrade?

Activate a new digital box

Use our Online Activation Tool to start watching digital TV now

Activate your hardware

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Shaw Direct 100% Digital Satellite Television is available.

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Contact Us

For assistance with services in your area, please contact us:

support@shaw.ca (866) 718-8476