Shaw Go WiFi

Guest Access

Create Guest Account

In partnership with cities and towns across Western Canada, we have launched Shaw Go WiFi Guest Access. The service will be available in popular city-owned public spaces, including municipal buildings, recreation facilities, parks and transit stations. With the launch of Shaw Go WiFi Guest Access, now everyone can enjoy WiFi at select locations.

How to connect

  • Select "ShawGuest" on the list of available WiFi settings at participating locations
  • Open the web browser on your device.
  • Sign in using your existing Guest Account Email and Password or create a new Guest Account. To create a Guest Account select “Create Guest Account” on the login in page and follow the account creation process.
  • To create a Guest Account, users need to provide the following information:
  • Name, Postal Code, Verified Email Address, and Password.
  • To gain Guest Access users will need to accept the Terms of Use and agree to be sent occasional product communiqués and surveys on a select basis.
  • The registration process only needs to be done once. After this, users can sign in using their existing Guest Account in select City locations.
Create Guest Account
 

FAQ:

1. Is there a limit to how much I can download with my Guest Access Account?

  • Access to the Shaw Go WiFi Guest Network gives users access to 500 megabytes of data for a period of 30-days. This 500 megabytes allotment is automatically renewed after the 30 days is up.
  • If users go over this amount before the 30 day period has ended, they'll need to wait until the 30 days expire to connect to the network again.
  • To help conserve guest user's monthly data usage, they are automatically logged out after five minutes of inactivity.
 

2. Do I have login my credentials every time I want to connect to the Guest Network?

  • Yes, to login users just need to provide their login email address and password. However, users do not need to create a new Guest Account. If users are automatically logged out after five minutes of inactivity, they will need to login again.
 

3. How will the Guest Account information be used for marketing purposes?

  • This information provided by users of the public Shaw Go WiFi service gives us the ability to send guests useful information on Shaw products and services. It also helps us to gather information on the quality of our network in order to help us identify any potential problems.
  • We will not be sending Guest Users materials frequently, as we are committed to providing users with the best Shaw Go WiFi Guest Access experience possible.
  • Shaw does not distribute or sell any personally identifiable customer information to third-party advertisers or websites for advertising purposes. This information shall be maintained in accordance with Shaw's Privacy Policy.
 

4. Can I unsubscribe from receiving marketing materials from Shaw?

  • Yes. Users can unsubscribe from receiving occasional marketing materials at any time. However, if they do so their account will be deleted and they will no longer be able to access the Shaw Go WiFi Guest Network. If they would like to re-connect to the network, they can do so at any time by simply creating a new Guest Account and agreeing to the Terms of Use.
 
 
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