Due to COVID-19, Shaw contact centres are currently experiencing high call volumes for both phone and chat. Learn more
As COVID-19 impacts Canada, we're committed to keeping our customers connected. Learn more
Shaw is postponing rate adjustments for residential Internet, TV and phone plans. Learn more.
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Our COVID-19 Response

Doing our part

It’s more than just keeping our network strong. From no data caps to #ShawHelps, we’re committed to the health of our employees, our customers and our communities.

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Keeping you connected

Working with you

If you’re facing financial challenges during this crisis, we can help you set up payment arrangements or adjust your services.

#ShawHelps

We’re working with our partners to ensure communities across Canada get the help they need.
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Self serve support

My Shaw and Support now make it easier to find the answers you need without needing to wait in a queue.
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We're experiencing higher than
normal call volumes

You may experience long wait times when trying to reach us by phone or chat. While you wait, you can always visit My Shaw or Support to find the answers you need.
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SELF SERVE

Easily manage your account online

If you’re looking for different ways to view and pay your bill or manage your services, you can do it all online via My Shaw. Plus, you can also pay your bill using our automated phone service.
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Learn more
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Bluecurve Internet

Internet 600

Experience our fastest speeds with up to 600 Mbps downloads9, 20 Mbps uploads9 and unlimited data.
Starting from

$ 65 /mo 1

View plans

BlueCurve Total

Internet 600 + Total TV

Bring together the best of BlueCurve with up to 600 Mbps downloads9, expandable WiFi coverage, up to 114 channels, and voice controls.
Starting from

$ 109 /mo 1

View plans
Talk to us

We're here to help

Connect on Live Chat
Call 1-888-472-2222 Call 1-888-472-2222

Show Legal & Terms & Conditions
  • 1 Introductory offers apply to new customers only. New customers must not have subscribed to the selected Shaw service (Internet, TV or Phone) or bundle in the past 90 days. Eligibility for this offer is dependent on approved credit (OAC) and pre-authorized payments. Not all customers will qualify. Other offers may be available. An upfront payment equivalent to your first months’ charges, including tax, may be required. Offer subject to change without notice. Price shown does not include tax. Savings are based on the regular rate. Regular rates apply after promotional period and are subject to change. A $50 Tech Connect installation fee may be applied for all TV, Internet and Phone services and hardware. Not all Shaw packages, services and hardware are available in all regions. Channel and Theme Pack availability vary by market. HD hardware is required for HD programming. The equipment you rent or purchase may be new or refurbished. Equipment not purchased by you must be returned to Shaw if any of your services are cancelled. If your offer includes BlueCurve TV equipment with wireless 4K players, a maximum of five (5) TVs can be connected, requiring five (5) BlueCurve TV Players. You may not resell any Shaw services. All rights reserved. All Shaw services are subject to our Joint Terms of Use, Privacy Policy and Acceptable Use Policies located at www.shaw.ca.
  • 2 The 2-year ValuePlan is available as an Internet only agreement or Internet and TV agreement. Internet and TV agreements require a minimum service level of Total TV (or equivalent services), except for when the initial TV Service is Small TV or Medium TV (or equivalent services) whereby the TV Minimum Service Level is Small TV or Medium TV, respectively, and Internet 50 (or equivalent services), except for when the initial Internet Service is Internet 15 (or equivalent services) whereby the Internet Minimum Service Level is Internet 15, over the term of the agreement. Internet only agreements require a minimum service level of Internet 50 (or equivalent services), except for when the initial Internet Service is Internet 15 (or equivalent services) whereby the Internet Minimum Service Level is Internet 15, over the term of the agreement. Shaw Phone services may be added or removed at any time outside of the 2-year ValuePlan. When subscribing to BlueCurve TV with an Internet 300 or Internet 600 2-year ValuePlan, customers receive up to three (3) complimentary BlueCurve TV Players. Otherwise, a monthly rental fee of $5 per month per BlueCurve TV Player will apply. Early cancellation fees apply and will be calculated based on the number of months remaining in the 2-year ValuePlan multiplied by the early cancellation fee ($15 per month for the Internet only agreement or $20 per month for the Internet and TV agreement). Details on 2-year ValuePlans can be found at shaw.ca/valueplandetails.
  • 3 Customers that have chosen a 2-year ValuePlan will receive a price guarantee on those base service(s) and, if applicable, the Personal Home Phone package base service. The monthly fees payable for the price guaranteed base service(s) during the stated promotional term(s) in your 2-year ValuePlan Agreement will not increase during the term as a result of normal rate increases applicable to all Shaw customers.See shaw.ca/priceguarantee for details.
  • 4 Online credit offer applies to new customers only and credit offers cannot be combined. New customers must not have subscribed to any Shaw service(s) (Internet, TV and/or Phone) or bundle in the past 90 days.
  • 5 Online credit offer applies to new customers only and credit offers cannot be combined. New customers must not have subscribed to any Shaw service(s) (Internet, TV and/or Phone) or bundle in the past 90 days. Eligibility of this offer is dependent on the setup of Cheque Free Payment Plan (CFPP). Customers are required to sign up for the Cheque Free Payment Plan (CFPP) with a valid pre-authorized debit, Visa Debit, or credit card in order to qualify for the promotional offer, and to set up the automatic payment of invoices. Applicable promotional bill credit offer is applicable to any Shaw Internet and TV bundles on a 2-year ValuePlan, appearing as a service credit in the amount applicable to your bundle on the first month's bill.
  • 6 This WiFi modem offer involves a free monthly rental included for the modem type listed by plan. This free monthly modem rental offer applies to new customers only, who must not have subscribed to the selected Shaw service or bundle in the past 90 days. Each Internet plan will receive a free ongoing modem rental, model type will depend on the level of service. Customers choosing to downgrade their service may no longer be eligible for their free monthly modem rental. Upon downgrading, customers may be put on to a new plan that does not include the rental modem charge and a monthly rental fee may apply ranging from $4-$10 per month. Model type may vary and is subject to inventory levels. The modem you receive may be new or refurbished.
  • 9 Connection speeds may vary based on modem equipment, client device capability, building wiring, internet traffic and environmental conditions. "Up to" speeds are based on optimal conditions.
  • 14 Product availability varies by region. Pods are only available to customers with a Shaw BlueCurve Gateway modem. Billing will commence at time of shipment.
  • 15 Channel count differs with Shaw's new HD Guide.
  • 16 Live TV streaming via the BlueCurve TV app is available to all Shaw TV subscribers, full BlueCurve TV app access is only available to Shaw TV subscribers with Video on Demand (available at no extra cost). Channel availability is based on customer's TV plan subscription and Shaw's mobile distribution rights. Subject to Internet connectivity. Subject to blackout restrictions.
  • 17 CraveTV and Crave + Movies + HBO and all associated designs are trademarks of Bell Media Inc. All other marks and images are the property of their respective owners. All rights reserved.
  • 28 Shaw BlueCurve Gateway includes an 8x8 antenna configuration supporting a maximum theoretical throughput of 8.6Gbps compared to Telus Boost Wi-Fi which includes a 4x4 antenna configuration capable of a maximum theoretical throughput of 1.7Gbps.

Working with customers

We continue to monitor the COVID-19 situation closely and we know that the threat posed by COVID-19 will result in some Shaw customers facing unexpected financial challenges. We also know that particularly in times like these, we rely on being connected – whether to stay connected to our family and friends, our workplace, or to keep our families informed and entertained. If you are having any concerns paying your monthly Shaw Internet bill due to hardship resulting from the COVID-19 situation, we will work with you to find a flexible payment arrangement that considers your financial and connectivity needs.


Keeping you connected is our top priority and we encourage you to contact us via chat or by phone at 1-844-330-7429 to discuss your options.