Due to COVID-19, Shaw contact centres are currently experiencing high call volumes for both phone and chat. Learn more
As COVID-19 impacts Canada, we're committed to keeping our customers connected. Learn more
Shaw is postponing rate adjustments for residential Internet, TV and phone plans. Learn more.
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Our COVID-19 Response

Doing our part

It’s more than just keeping our network strong. From no data caps to #ShawHelps, we’re committed to the health of our employees, our customers and our communities.

Keeping you connected

Working with you

If you’re facing financial challenges during this crisis, we can help you set up payment arrangements or adjust your services.

#ShawHelps

We’re working with our partners to ensure communities across Canada get the help they need.

Self serve support

My Shaw and Support now make it easier to find the answers you need without needing to wait in a queue.

We're experiencing higher than
normal call volumes

You may experience long wait times when trying to reach us by phone or chat. While you wait, you can always visit My Shaw or Support to find the answers you need.

SELF SERVE

Easily manage your account online

If you’re looking for different ways to view and pay your bill or manage your services, you can do it all online via My Shaw. Plus, you can also pay your bill using our automated phone service.

Bluecurve Internet

Internet 600

Experience our fastest speeds with up to 600 Mbps downloads9, 20 Mbps uploads9 and unlimited data.
Starting from

$ 65 /mo 1

BlueCurve Total

Internet 600 + Total TV

Bring together the best of BlueCurve with up to 600 Mbps downloads9, expandable WiFi coverage, up to 114 channels, and voice controls.
Starting from

$ 109 /mo 1

Talk to us

We're here to help

Working with customers

We continue to monitor the COVID-19 situation closely and we know that the threat posed by COVID-19 will result in some Shaw customers facing unexpected financial challenges. We also know that particularly in times like these, we rely on being connected – whether to stay connected to our family and friends, our workplace, or to keep our families informed and entertained. If you are having any concerns paying your monthly Shaw Internet bill due to hardship resulting from the COVID-19 situation, we will work with you to find a flexible payment arrangement that considers your financial and connectivity needs.


Keeping you connected is our top priority and we encourage you to contact us via chat or by phone at 1-844-330-7429 to discuss your options.