SHAW'S COGNITIVE AND LEARNING SUPPORT AND TOOLS
Stay organized and connected with management tools and support services for customers with cognitive and learning disabilities.
Send your phone calls to a friend or family member to pick up. Call forward is included with Shaw Home Phone plans and can be activated using these steps:
1. Activate this feature by dialing *72.
2. When you hear the dial tone, enter the 10-digit number you’d like your calls forwarded to.
Easily dial the last number that called you, whether you answered it or not. To use Call Return, just dial *69. Back to top of Home Phone
Shaw Customer Service
Shaw Customer Service Representatives and Technical Support Representatives are available to assist you via an online chat program.
Connect on Live Messaging for real-time text/keyboard communication that is available to all our customers.
Teletypewriter Phone Service
Teletypewriter, or TTY, can communicate directly with our Shaw Customer Care representatives through Relay Service operators of their choice.
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Shaw provides alternative formats for monthly billing. You can receive your bill in Braille, large-print hard-copy or enlarged soft-copy format. Please Contact Us
to request an alternate billing format.