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CUSTOMER BULLETINS

We make regular updates to your services to ensure you're getting the best service possible.

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Book TV and Fashion TV to cease broadcasting

On February 22, 2021, Book TV and Fashion TV will cease broadcasting in Canada. The termination decision was made by Bell Media. The channel will be removed from all lineups across the country. There will be no replacement channel. If you're currently subscribed to these channels through a pick-pack, we encourage you to contact our customer service agents at shaw.ca/chat to review your options.
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BBC Canada to cease broadcasting

On December 31, 2020, BBC Canada will cease broadcasting in Canada. The termination decision was made by Corus Entertainment. The channel will be removed from all lineups across the country. There will be no replacement channel. If you're currently subscribed to this channel through a pick-pack, we encourage you to contact our customer service agents at shaw.ca/chat to review your options.
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Shaw Business Rate Changes

Starting January 1, 2021, regular rates are increasing on select Business Internet, Phone and TV services. Customers will receive advanced notification of the rate change through their monthly invoice. Customers who are on a contracted rate or introductory pricing with a price guarantee on their base services will not be charged the new regular rates until their contract or introductory rates end. Any Theme Packs or add-ons may be subject to an increase.


Click here to learn more.

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