How far in advance should I book my move?
2-4 weeks' notice is recommended to ensure we can schedule the exact time and date that works for you.
Can I change my services or upgrade my plan during a move?
Absolutely. Moving is the perfect time to review your services, especially as your needs may change for your new address.
I’m with a different provider. Can I get Shaw at my new home?
Totally. Switching to Shaw is easy. We have a plan for every budget and our team can help you find the perfect plan for your new home.
Can I install my own equipment?
Our technicians will install, test and optimize all your Shaw services for you at your new home to ensure everything works at peak performance. If you’d prefer to install your equipment yourself, please ask the agent if it’s possible.
What info do I need to provide?
Our team will ask you for your:
- Move-out date
- Current address
- New address
- Move-in date
To help pick the best plan for your new home, our agents may also ask how many TVs you will have at your new home or how many people will be connected to your Internet at the same time.
Where can I find more info on moving my Shaw services?
We have a handy Support article on how to move your Shaw services to a new address.