Self Connect is always free and can be completed by most TV and/or Internet customers at their new address. A fee may apply for Tech Connect installations supported by one of our technicians.
Most TV and/or Internet customers can Self Connect their equipment at their new address. This depends on the location and equipment, so please check with a Shaw representative first.
2-4 weeks notice is recommended to ensure we can schedule the exact time and date that works for you.
Visit shaw.ca/contact-us for our contact options.
You got it! Moving is the perfect time to review your service, especially as your needs may change with the new address.
Absolutely! Adding services later usually requires rescheduling - so, if possible, go over your bundle and make any changes during the initial booking.
We are sorry to see you go! Cancellation of service must be done over the phone and with the account holder or fully authorized person.
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