Get in touch with us and we’ll check which services are available at your new address and help you move your current plan or update it to better suit your new home.
Organize your install
We’ll book an expert technician to install your Shaw equipment and services for you at your new home, on your preferred date and time.
Optimize your services
We’ll follow up with you after your move to ensure all your devices are connected to lightning-fast speeds and all your equipment is working at peak performance.
YOU DO THE UNPACKING. WE’LL DO THE INSTALLING.
Our technicians will install, test and optimize all your Shaw services for your smart home on moving day. They’ll even tell you where to place your equipment for the best connection for all your devices.
BOOK 2-4 WEEKS BEFORE YOU MOVE.
The best time to contact us is 2-4 weeks before your move. If you’re a little late, don’t worry, contact us today and we’ll get things started right away. If you’re a little early, check out our moving checklist for moving tips.
2-4 weeks' notice is recommended to ensure we can schedule the exact time and date that works for you.
Can I change my services or upgrade my plan during a move?
Absolutely. Moving is the perfect time to review your services, especially as your needs may change for your new address.
I’m with a different provider. Can I get Shaw at my new home?
Totally. Switching to Shaw is easy. We have a plan for every budget and our team can help you find the perfect plan for your new home.
Can I install my own equipment?
Our technicians will install, test and optimize all your Shaw services for you at your new home to ensure everything works at peak performance. If you’d prefer to install your equipment yourself, please ask the agent if it’s possible.
What info do I need to provide?
Our team will ask you for your:
To help pick the best plan for your new home, our agents may also ask how many TVs you will have at your new home or how many people will be connected to your Internet at the same time.
Where can I find more info on moving my Shaw services?
We have a handy Support article on how to move your Shaw services to a new address.