Consent can be withdrawn by customers at any time and is subject to legal or contractual restrictions. Please note that if you refuse or withdraw your consent it may impact our ability to provide you with products or services.

If you’d like to withdraw your consent to certain collection, retention, use or disclosure of your Personal Information, please contact us at shaw.privacy@rci.rogers.com.

We will explain the impact to your services when you contact us to help with your decision.

To withdraw consent for Rogers services, go to the Rogers Communications Privacy Policy.

You may access or review the information we have about you, and request amendments or changes to your Shaw account via email at shaw.privacy@rci.rogers.com. and your Rogers account at privacy@rci.rogers.com.

Or, you can contact us in writing at Rogers Privacy Officer at 333 Bloor Street East, Toronto, Ontario, M4W 1G9.

We will respond using the contact info currently attached to your account.

We will contact you from time to time with marketing offers unless you have opted out from receiving these messages.

To close a deceased individual’s account, reach out to Customer Care to submit your request.

We do not keep the content of your text messages. We do retain a record of the number of text messages sent and received, and the telephone numbers that messages were sent to, and received from.

We share some Personal Information with service providers and/or vendors in order to provide your services. When and how we will disclose Personal Information is available in the Shaw Privacy Policy.

We may use personal location information associated with any device you use under your Agreement(s) in order to provide geolocation services to you. You can opt out of these services at any time. Use of location data is required to provide mobile wireless services.

Please send your Freedom Mobile privacy question to Infovieprivee@videotron.com.