Is there a charge for moving Shaw services?
No! Moving is always free with Shaw.
Can I hook up my equipment at the new address myself?
Most TV and/or Internet customers can Self Connect their equipment at their new address. This depends on the location and equipment, so please check with a Shaw representative first.
How far in advanced should I book my move?
2-4 weeks notice is recommended to ensure we can schedule the exact time and date that works for you.
What are the different ways can I schedule my move?
for our contact options.
Can I change my services or upgrade equipment during a move?
You got it! Moving is the perfect time to review your service, especially as your needs may change with the new address.
Can I make changes to the appointment after I book it?
Absolutely! Adding services later usually requires rescheduling - so, if possible, go over your bundle and make any changes during the initial booking.
What if I need to cancel services?
We are sorry to see you go! Cancellation of service must be done over the phone and with the account holder or fully authorized person.
How do I check to see if I can get Shaw services at my new address?
You can enter your address at Shaw.ca
to see if your new area is serviceable. See here
for a full guide.