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Our commitment to your accessibility

Rogers Together with Shaw wants to address the needs and concerns of all our customers, including those who have disabilities.
Icon - Accessibility - Speech


Learn about tools that help customers with speech disabilities or language barriers to use their computer or phone to communicate efficiently.
Accessibility - Vision


Discover numerous tools like text narration, descriptive video, and call return, that help customers with blind or restricted vision navigate our services.
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Learn how to install, navigate, and enjoy your services with ASL support videos and tools for customers who are deaf or hard of hearing.
Responsive Image - Accessibility - Overview - Physical and Motor Skills

Physical and Motor Skills

Discover tools to help you control your computer, TV or phone with ease including custom keyboard, remote, and call options.
Icon - Accessibility - Cognitive and Learning

Cognitive and Learning

Stay organized and connected with management tools and support services for customers with cognitive and learning disabilities.
Responsive Image - Accessibility - Overview - Web

Web Accessibility

To ensure accessibility to all our customers, we’re committed to understanding and removing the barriers to efficient use of our products and services.
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Internet Code

Find out about our internet service agreements and how Internet service works.

Accessibility feedback process

We welcome your feedback about any accessibility barriers you’ve experienced with us, or feedback about the Rogers accessibility plan.

If your issue isn’t specific to accessibility (e.g. you’re looking for information about your account, billing or technical support) please visit the contact us page.

The Manager for Accessibility is responsible for addressing accessibility feedback. You can provide feedback by online form, email, phone or mail. We will acknowledge accessibility feedback received, other than feedback provided anonymously. If contact information is shared, we may follow up with you. Personal information you provide will remain confidential and will be managed following privacy laws. This information will only be shared per these laws or with your consent.

If you need a description of the accessibility feedback process or the accessibility plan in a different format, please contact us. We can provide it in print, large print, braille, audio or electronic format or other agreed-upon formats.

Accessibility feedback form

Share your accessibility feedback with us through this online form.


Accessibility feedback line:


Email accessiblity feedback

Include “Accessibility Feedback, Time & Date” in the subject line.


Manager for Accessibility
Shaw, operated by Rogers Communications Inc. Accessibility Feedback
630 3 Ave SW, Calgary, AB T2P 4L4


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